Contact
Real humans, reasonable hours.
Support
Broken download link, wrong file, or a question about how a section works? Email thelightload316@gmail.com and we'll get back to you within two business days.
Refunds
All purchases are final. Because The Light Load is a digital download, we do not offer refunds once files have been delivered. If you never received your download, email us within 14 days and we'll sort it out.
Privacy & data requests
To see, correct, or delete the data we hold about you, email thelightload316@gmail.com from the address on your order.
Press & partnerships
For interviews, features, or thoughtful collaborations, write to thelightload316@gmail.com. We're small, so we take our time and only say yes to a few things a year.
The Light Load
PO Box — mailing address available on request
What we can't help with
The Light Load is a planning worksheet, not a clinical service. If you're in crisis or need mental health support, please contact a licensed professional or your local emergency line.